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No One Wants To Talk About These 3 Ways AI Copilots Will Reshape Learning

Conversational AI tools are giving corporate L&D a new look

This is probably going to go down as the time of the Copilot.

For global workplace L&D teams this will mean a huge shift. We have plenty of data on this already.

Here’s why that’s not a bad thing:

1/ True learning in the flow

Since Josh Bersin coined the now infamous phrase, every tech vendor has tried their own spin on it.

The reality is none of them have come close.

No systems till now have fulfilled that vision. You might call this controversial. But I believe AI copilots are the real LITFW solution.

Why?

Because you don’t have to leave where you are.

Accessing 99% of LXPs and LMSs means leaving the workflow. But a Copilot is right there with you.

2/ Learning decentralised

The goal of any good L&D team should be breaking down the silos to access knowledge.

We get into this industry to help people.

Copilots help us surface content to people at speed and in a personalised fashion. This lightens the load on teams.

Hopefully, it encourages end users to think more critically in how they frame their problems too.

3/ Skills at speed

I had my own experience with this at the weekend.

I wanted to modify the website. But, I needed to modify both JavaScript and HTML code. One problem. I can’t code.

But with ChatGPT as my Copilot I do.

This is something that I would have either:

Spent days trying to solve myself

Paid someone else to do because of my skill gap

With ChatGPT’s help (and some crafty prompting, of course) I was able to modify my website in minutes. This modification could lead to a healthy growth increase for my website.

Now I’ve solved a performance problem for my business.

This is where I see the power of bridging the skill gaps with generative AI tools. It’s why I talk a lot about the potential of this tech for not just end users but L&D operators too.


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Written by

  • Chief Learning Strategist

    With nearly 20 years at the forefront of learning technology, I help L&D professionals harness technology to improve performance and skills. My mission is to simplify complex tech, making it accessible and actionable. I work with leading global Fortune 500 companies, and share weekly insights with 5,000 readers in my Steal These Thoughts newsletter.

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