Categories
Skills

The 5 Skills That Matter For The Future of Work And How To Build Them

Everyone is scrambling to stay relevant.

We’re often led down the road of ‘quick hacks’ from social gurus in pursuit of being ‘future-proof’. It’s so hard to know what future-proof looks like in this era.

I could be a full-time gardener next year if AI does what all the ‘experts’ say it will.

I digress.

To shape the future, I look for the skills we need to both thrive and survive the road ahead. Over the past few years, I’ve analysed nearly 20 reports on the future of skills.

Yes, riveting, I’m aware.

Let’s unpack what I discovered in this mountain of research.

The 5 skills that matter for the Future of Work

I hate presentations where you wait an hour or two for the answer.

That’s not how I work, so here’s the headline data you need to know.

These 5 skills appeared in the top 10 of every report. It’s a consistency that’s hard to ignore.

I think of these as the essentials for navigating the next few years of work. Which we all know are going to be transformative (cough *AI*…cough). I’ll take you through what each skill actually entails, why it matters, and how to cultivate it for real world impact.

If you take only one thing away from today’s conversation, let it be this:

The future may be uncertain, but these skills will ground you no matter where the market goes.

And… maybe an even more important takeaway, the future is human-powered, not AI-first.

Trust but verify: The data behind this

I have a Sherlock Holmes case load worth of investigative material.

I won’t list every report. It’s my job to make it easier for you after all. I doubt you’ll explore them. Unless you have several months to digest 200 (ish) + pages, of course.

Here are the sources that formed the backbone of this analysis:

The great disruptor: Generative AI

2023 – 2024 will go down as the year/s of AI.

Each report analysed takes in the rise of Gen AI and how it influences our modern skills. I don’t believe we can talk about skills this year without those two little letters in AI.

The way we live and work is obviously affected by this.

It’s happening whether we like it or not.

The real question is how does it impact the skills we need to succeed?

From my analysis so far, my bet is firmly on doubling down on your human skills. Each new report I sink my brain into only solidifies the need to build a strong foundation of human capabilities.

Deconstructing the 5 skills

I’m not going to leave you high and dry with no actionable takeaways.

I’ll unpack each skill and how you can nurture these in your career. Note: don’t forget the role of context in this exploration. You don’t need every skill and micro-skill on this list.

It’s up to you to find the right mix for your context.

Life is always moving in uncontrollable ways. So, look at what I share as a compass that adapts to it’s environment rather than the map (I hope that makes sense).

A map of the 5 key skills for the future of work.

1/ Analytical Judgement: The art and science of making smart choices

Often exchanged with critical thinking.

It’s about evaluating information with a blend of logic, creativity, and judgement that can make or break strategic decisions (no pressure).

It’s composed of:

  • Critical Thinking: A skill often mentioned yet rarely unpacked to its full potential.

    It’s about examining issues from multiple angles, challenging assumptions, and identifying biases in the information at hand.

  • Problem-Solving: This is a combination of creative thinking to generate solutions and analytical thinking to evaluate them.

  • Logical Reasoning: The ability to structure information in a way that allows for confident outcomes. It often involves the use of frameworks or models to make sense of a complex situation.

    Basically, it makes the complex sound simple.

  • Decision-Making: Ultimately, analytical judgement is aimed at making informed decisions.

    You synthesise all the information you’ve gathered and weigh against the potential risks and benefits, to choose the best course of action.

→ How to Improve

  1. Engage in critical thinking exercises: Seek out different points of view. Be intentional in how you assimilate information to make your conclusions. Never outsource your thinking!

  2. Get comfy with data: Not every role demands deep data expertise, but knowing how to interpret trends and outcomes sharpens your decision making.

  3. Explore frameworks: Frameworks like SWOT analysis and Eisenhower’s Decision Matrix add structure to complex decisions.

2/ Creative Thinking: Fresh ideas…

I get this one can always sound a bit ambiguous.

It’s easy to dismiss creativity as a bonus skill, something only a few naturally excel in.

It allows you to break free from conventional thought patterns and explore new ways of solving problems. And…it can be learned.

Here’s what it covers:

  • Divergent Thinking: Open the floor for multiple solutions to a single problem, rather than forcing everything into one “right” answer.
  • Innovation: Creativity is closely tied to innovation.

    It’s not just solving problems but doing so in new and unique ways that add value. An emphasis on ‘value’.
  • Imagination: Imagination allows you to explore ‘what could be‘. We had a lot as children, we lose it somewhere along the way. Find a way to rediscover it.
  • Flexibility: The art of switching between different types of thought processes and perspectives. Aka, not being afraid to change your mind when given new data.
  • Risk-Taking: Life is risk. This is not easy, but can be rewarding. I’m not endorsing a reckless approach, rather, a calculated one to trying something new.

→ How to Improve

  1. Collaborate with Others: Different perspectives can spark new ideas, so don’t pass up the chance to connect with your fellow humans.

  2. Set aside time for unstructured thinking: An hour a week for “free thinking” can spark breakthroughs you won’t find in the structured grind.

  3. Learn from experiments, even failures: Document what works and what doesn’t. Creativity often thrives on these insights.

3/ Digital Intelligence: Get smart with tech

I hope this is a straightforward one.

We live in a world dominated, connected and integrated with digital technology. The best way to survive and thrive in it is by understanding how to leverage its tools.

You can’t stick your head in the sand anymore. That sand is now a digitally connected landscape.

Your digital intelligence is a blend of tech proficiency, digital citizenship, and cognitive skills.

Here’s a more nuanced look at its various components:

  • Technical proficiency: Understand how the platforms your most used apps are built on work, from basic software to more specialised tools. I’m talking the basics here.

  • Digital literacy: Beyond just knowing how to use tools, digital literacy involves understanding the “language” of these tools.

    You can call this the ‘why’ behind using tools.

  • Protect your data: This is just common sense, imo. It terrifies me how little the average human knows about protecting their personal data.

    Most are just bleeding data without knowing it.

  • Be thoughtful: While digital tech is amazing, it comes at a price. Understanding the ethical implications of your digital actions is wise.

    Think about copyright laws and understand the societal impact of algorithms. Never forget, “With great power, comes great responsibility”.

  • Move fast (but don’t break things): New tools and platforms emerge daily. Don’t be afraid to experiment and be an early adopter.

→ How to Improve

  1. Experiment: Try new tools and don’t be afraid to fail. You gotta find what works for you and enhances your life and work. Ignore the market.

  2. Engage in digital conversations: Blogs, social media and newsletters (like this one) can keep you in the loop of the latest, greatest and most useful stuff you need to know.

  3. Prioritise data safety: Get serious about data protection. I know I sound like everyone’s Dad, but read up on best practices, manage passwords securely, and understand basic cybersecurity. Thank me later.

4/ Adaptability: Change with the times

I know this is a overused word.

Yet, we can’t deny its importance. Essentially, it’s being a chameleon and moving with change rather than resisting it. A real mind-f**k for our biology.

Although it sounds simple, it’s a complex interplay of several attributes and attitudes:

  • Emotional resilience: This is the bedrock of adaptability. The ability to stay steady under pressure, even as challenges mount.

    Let’s be real, this is super hard and to be quite honest, I don’t have all the answers to it. We each have our own methods.

  • Learning agility: Be willing to quickly learn new information and skills, especially in the face of new challenges.

  • Open-mindedness 
    Listen to others’ perspectives.

    Being willing to change your own views and approaches when presented with new information is hard, yet, it can be a great unlock.

→ How to Improve

  1. Embrace Change: Mix up small habits in your daily routine to become more comfortable with change. Take different paths when you go for a walk or go to the gym at a different time. Make the mind build new experiences.

  2. Broaden your experiences: The more diverse your experiences, the more adaptable you’ll become. Say ‘yes’ to that next project.

  3. Listen closely: Spend more time actually listening to people rather than considering your response. You’ll be amazed at what you can pick up.

5/ Social Influence: Be more human

Don’t get confused.

This has nothing to do with having a large online following or being popular. This is a nuanced skill about building trust, showing credibility, and moving people toward positive outcomes.

Here’s a more in-depth look:

  • Communication: The cornerstone of social influence, and our existence. It’s more than talking to fellow humans. It’s about actively listening and being able to read between the lines (a skill in itself).

  • Emotional Intelligence: Essential for navigating interpersonal relationships, emotional intelligence involves both self-awareness and the ability to read and respond to others’ emotions.

  • Leadership Skills
    This isn’t about authority but inspiring and motivating people to achieve a common goal.

  • Credibility
    To influence others, you need to be seen as credible and trustworthy. This means shaving a track history of actually doing the things you talk about.

→ How to Improve

  1. Get comfortable talking: Whether it’s through public speaking, talking to a friend or watching others. Confidence here will increase your social influence.

  2. Build Emotional Intelligence: Practice empathy and active listening to understand others better. Easier said than done, of course.

  3. Be consistent: Do what you say you will do and live by your actions not just words.

Final thoughts

Looking ahead, one thing’s clear.

While technology will keep evolving, it’s our uniquely human skills that’ll make us indispensable.

The skills we’ve dug into here aren’t trends. They’re the backbone of a resilient, future-ready career.

Here’s how you can put these into action right now:

  1. Start small: Pick one skill (you need) to work on. Tackle it in bite-sized ways. Apply critical thinking to a work decision, spend 15 minutes daily on a new digital tool, or run a creative brainstorming session with your team.

  2. Reflect, adjust, repeat: At month’s end, check in with yourself. What progress have you made? What didn’t work? Reflection is a powerful exercise.

  3. Ask for input: Get feedback from colleagues or mentors.

  4. Stay curious: A curious mind is your best ally. Whether it’s a podcast, a conversation with someone outside your field, or reading about on a new insight. Curiosity is the fuel you need.

Next time, we’ll explore the next 5 year outlook for the skills economy.


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Before you go… 👋

If you like my writing and think “Hey, I’d like to hear more of what this guy has to say” then you’re in luck.

You can join me every Tuesday morning for more tools, templates and insights for the modern L&D pro in my weekly newsletter.

Categories
Career Development

The Early Part of Your Career is a Time To Learn, Not Make Money

Ooo does that ruffle the feathers?

Maybe if you’re an investment banking grad it does.

It’s easy to fall into the instant gratification trap of immediately making as much money as possible. But, what if I told you this is finite thinking?

If you want to play the infinite game (aka the long game) to future-proof your financial capability, then I have a strategy for you.

In the beginning

When you first start out, you don’t know shit about shit.

You might think you do (our egos convince us of this). Yet just like Mike Tyson’s opponents in the early 90s found out. You get knocked out quicker than you think. This is a good thing though.

Yes, I said it was good. Sometimes a reality check is just what we need to set us on the right path.

When you first jump into the career game you’re earning potential is capped by 3 things:

  1. Skills
  2. Experience
  3. Credibility (industry and/or subject)

The only way you can improve on these is through learning. Your money can’t buy any of this, no matter how hard you try.

“Everyone has a plan until they got punched in the face”

Mike Tyson

The Short Game vs. The Smart Game

Every career has two paths.

The first, the short game, is about immediate gratification. It’s the quick promotions, the hefty bonuses, the flashy titles. This path often leads to a glass ceiling.

At this point, players in this game face their first real challenge, “How do I break through the glass to the next level?”

Without investment in the 3 pillars we discussed earlier, it’s bloody hard. Often, these people are trapped in this level longer than their peers who did invest. Sometimes they never breakthrough.

The smart game, on the other hand, is a marathon.

It’s about pacing yourself. You could say it’s sacrificing the financial gains today for the bigger prize down the road. Like a savings account that never stops paying out great gains.

The first 5 years of your career is a great time to be a sponge.

Ask the stupid questions, make mistakes to learn from, and build your network. This is the way to build your skills, experience and credibility.

Time spent annoying your boss for a promotion or more money when you have little to exchange in return is not the best strategy.

The Long-Term Benefits of Learning over Earning Early

Consider this: the skills and knowledge you acquire compound over time.

Compounding is a beautiful thing.

Whether it be money, skills or anything else. It has the best returns, always. Don’t just take it from me, here are much smarter folks talking about the same thing:

Before you go… 👋

If you like my writing and think “Hey, I’d like to hear more of what this guy has to say” then you’re in luck.

You can join me every Tuesday morning for more tools, templates and insights for the modern L&D pro in my weekly newsletter.

Categories
Artificial intelligence

How AI And New Skills Are Reshaping The Future Of Work

Here’s a quick breakdown of Microsoft’s work trend research. You can download your copy here. These are my personal takeaways.

Categories
Career Development

Yogababble: The Destroyer of Careers

Tell me, have you been in the audience at a presentation or read a colleague’s email and wondered, WTF are they talking about?

I think we all have.

If so, you have been the victim of Yogababble.

Categories
Artificial intelligence

How and When To Use Generative AI in Your HR and L&D Tasks

In Josh Bersin’s latest focus on generative AI in business, his team spoke with over 200 clients about their current relationship with this technology.

Josh shared that the excitement is overwhelming but the actual understanding of this technology is very low.

“First, about a third of the HR leaders and professionals we talked with are still figuring out what this is. They’re not sure how these things work, they’re confused about the proliferation of LLMs, and they haven’t come to grips with the complexities of “prompt engineering” yet.”

This matches data from my own report in the L&D world.

130 L&D teams took part in the State of Generative AI in L&D report.