Categories
Skills

Why Digital Intelligence Is The Critical Missing Skill in The L&D Toolbox

The term “L&D” is a weird one.

Although we have a whole industry named this, it means different things to different people.

No one person is an ‘L&D’ person, because L&D is not just one thing. It’s this huge universe of skills, tasks and roles. It’s messy, like most industries. You can have many different types of careers in our industry.

That’s what makes it so unique.

You can be an ‘L&D’ person but your thing is only leadership, or instructional design, or tech – you see where I’m going with this.

Despite the beauty of this diversity, I believe we have a core set of skills that’ll benefit each of us, no matter the role. I roll these up every year into my 7 skills every L&D pro needs.

There’s one skill that hasn’t had enough attention but is more critical than ever for us all.

Digital Intelligence.

Essentially, it is the art of being savvy, aware, and adaptable to new, current and emerging digital technologies.

To thrive and survive in the modern workplace, we need to do better here.

Digital Intelligence = an essential Human Skill

We’re biological beings living in an increasingly digital world.

I don’t believe anyone can refute that.

I’d say we live and work in a 70/30 split between digital and physical/human spaces. I sense it will increase more in the former’s column than the latter.

I’ve always been a tech nerd (I guess that’s obvs). Writing my first bit of code at 12, and then building my first PC at 13, opened my eyes to the power of being a tech-infused builder.

I’ve been in love since that day.

But I could never have predicted we’d be where we are today.

Despite my passion for all things tech, and focusing on ‘tech for good’ here, I always found myself an outcast in the wider L&D space. Only a small part of the industry seems to have any clue about utilising modern-day technologies, let alone understanding them.

What I discovered in my first few years of L&D life was that very thing gave me my advantage.

I’m only here writing these words, building products and working with companies because of my curiosity about digital technologies.

Now, things are very different.

I’ve spent too much of my career watching people shy away from tech. We just cannot do that anymore. I hate to sound like one of those morons on social media that says “Do this or be left behind”. But I’m going to make an exception here.

If you don’t invest in your Digital Intelligence you will be left behind.

I know, it sounds so serious, but I can’t overstate this enough.

And, this skill isn’t exclusive to our industry. It’s a must for every human.

Defining Digital Intelligence

I can’t be somewhat controversial and not explain my reasons.

So, let’s keep this simple.

Digital intelligence is about being savvy, aware, and adaptable with new, current and emerging digital technologies.

You don’t need to be an expert. But you do need to be aware (note the difference).

I can say with 100% confidence that my ability to adopt and adapt to new technologies has given me an edge over many of my peers. What they see as dark magic is just another sandbox for me to play in. And that only happens when you invest in yourself.

To be a high-performing modern L&D pro, you need to be digitally intelligent.

As learning and performance continues to be devoured by tech, it pays to be fluent in the language of technology.

Why is that? Because the role of L&D is evolving.

You’re no longer just an instructional designer or a trainer.

You’re a learning architect.

Today, building a cohesive learning tech stack—aka the architecture of different technology solutions—is a core skill for L&D professionals. You don’t need to be a full-blown tech guru, but you must have a baseline understanding.

This gives you credibility and the ability to be a better business partner.

And no, keeping up with tech isn’t just a nice-to-have skill, anymore.

I’m so hot on DI that I included it in my 7 skills modern L&D teams need5 rare skills of high-performing L&D pros and a core skill in building modern L&D teams.

So, you could say, I’m obsessed.

A map of Digital Intelligence and the skill needed to build this capability.

The 5 Components of Digital Intelligence

These aren’t set in stone, fyi.

We’ll have sub-categories across these, no doubt.

👩‍💻 Technical Proficiency

Understand the basics of the platforms you use daily. I’m talking about foundational knowledge – what tools exist, how they work, and how they integrate.

🤔 Digital Literacy

It’s never just about ‘how to use’ tools, it’s about understanding the why behind them. If you don’t know what problem you’re solving, and why x tool could help, then no tech is going to help you.

🔒 Data Protection

It terrifies me how little the average person knows about protecting their personal data. Most people are bleeding data without realising it. Don’t be one of them. Especially in this fast-moving AI era. We all let social media companies take so much, let’s not repeat those mistakes.

🫶 Ethical Awareness

I know when you drop the word ‘ethical’ it all sounds so serious. In reality, it’s more about common sense and being a good human. Every tech advancement comes at a price. Understand the ethical implications of what you do online. Copyright laws, algorithmic biases, data privacy—this stuff matters.

🏃‍♂️ Agility & Experimentation

New tools and platforms emerge daily. Move fast, but don’t break things. (Yes, I’m looking at you, early adopters who don’t read the fine print.) Don’t obsess over everything though. Pick smart and go deep on what matters.

The principles of Digital Intelligence for L&D

Ok, I know what you’re thinking…

What’s it about and how do you craft it?

I like your style.

To keep up, you’ll need:

  • A solid grasp of technology: Not necessarily as an expert, but definitely as an informed user.
  • An understanding of how different platforms interact: Because compatibility matters.
  • Knowledge of what functionalities they offer: So you can leverage the right tools.

Keeping pace with technology helps you adapt, filter what’s valuable, and drive high-performing learning functions.

Or, as the wise Bruce Lee said “Absorb what is useful, discard what is not, and add what is uniquely your own”

How to improve your Digital Intelligence

1/ Experiment

Try new tools, even if you don’t need them right now.

It’s the best way to stay ahead.

It’s one thing to read or watch me talk about tools, it’s another to see if they can be used practically in your work. I can never give you that answer, but experimentation can.

This isn’t just reserved for new tools.

You’ll be using lots of tools daily that contain many features but you only use/know of 1 or 2. So, dig a little deeper, see what’s on offer and if it can help you. Often this approach is where I find some of my most valued features to date.

2/ Stay connected

Blogs, social media and newsletters (like this one) can keep you in the loop of the latest, greatest and most useful stuff you need to know. If you stay informed, you stay sharp. I’m sure Rocky would have said something like that.

Outside of here, these are my go-to sources to keep in the loop:

  • TechCrunch
  • The Verge (tech blog, not the band, for you Brits)
  • Google Labs
  • YouTube: No one in particular, the algo does the work for me.
  • Newsletters: I read ones from BCG, McKinsey and Microsoft. For learning tech specifically, I’d recommend Emerge, as they keep track of the big tech moves in our space.

I’m not the only one hot on this 😮

Although I’ve been hot on this for over a decade, it’s only now more research houses are pushing the same agenda.

Of course, this has been spurred on by our new best friend in AI.

It’s hard to take advantage of that if you can barely work your email app. I’ve said a lot during the last few years that it’s funny seeing a huge amount of L&D people position themselves as AI strategists when those same people can’t get around their organisation’s collaboration platforms.

Yes, the kids would call that “Shots fired!”

Anyway, in the World Economic Forums 2025 Future of Jobs Report, Digital Intelligence or “Technological Literacy”, as they call it, is a top 3 priority skill by 2030.

I’d say it’s the top 3 today.

Bottom line: Get smart with tech to go far.

Final Thoughts

While L&D is a bundle of skills, they mean little without the foundations in place.

Digital Intelligence is part of that.

If you want to thrive and survive in L&D, and beyond. Get on the tech train! Make it your partner, not a problem. There is no such thing as ‘not being a tech person’, everyone is, just at different levels of maturity.

I say this because I care about giving you an honest take on the skills that matter for now and your future.

→ If you’ve found this helpful, please consider sharing it wherever you hang out online, tag me in and share your thoughts.


Before you go… 👋

If you like my writing and think “Hey, I’d like to hear more of what this guy has to say” then you’re in luck.

You can join me every Tuesday morning for more tools, templates and insights for the modern L&D pro in my weekly newsletter.

Categories
Artificial intelligence

What are AI agents? Your Complete Beginners Guide

Right now 99% of people use straightforward AI conversational tools like ChatGPT.

That’s great.

Some even build basic AI assistants in the form of GPTs – also good.

This is just the beginning.

Lots of big companies are working with teams from Microsoft, Google, OpenAI and more on their next-gen AI agent tech (yes another confusing mouthful).

Assistants vs Agents: What’s the difference?

Two terms you might hear techies mention with AI products are ‘AI assistants’ and ‘AI agents’.

Here’s the difference in clear, simple terms.

Let’s start with what we know – AI assistants like ChatGPT.

These are tools that help us with tasks through conversation. They can write, analyse, explain, and give suggestions based on what we ask.

AI agents take this a step further.

Instead of just helping through conversation, agents can actually complete tasks on their own. They follow instructions, use different tools, and make basic decisions to get things done.

The key difference is simple:

  • AI assistants help you with tasks
  • AI agents complete tasks for you

Both are valuable, but they serve different purposes. An assistant works with you through conversation, while an agent works independently based on your instructions.

Use this info to impress the boss at your next meeting.

I’m not going to leave you with just this, though.

As I’m a tech nerd, I’ve filmed a quick video (see below) to show how agents work with examples from Google and Salesforce – enjoy.

What can AI agents do?

Imagine you have a personal assistant who doesn’t just follow your instructions, but takes the initiative to resolve problems independently.

AI agents are like that, except they exist in the digital world.

At their core, AI agents are smart programs designed to observe their environment, make decisions, and take actions using the tools available to them.

Unlike traditional software that waits for you to give it a command, like LLMs, AI agents can think ahead, figure out what needs to be done, and act – sometimes without needing constant human input.

Think of them as a self-driving car.

Instead of waiting for a person to steer, brake, or accelerate, the car analyses traffic, makes decisions, and moves safely toward its destination.

AI agents work similarly but in a digital space, whether it’s automating workflows, analysing data, or even assisting with creative tasks.

The magic of AI agents lies in their autonomy and problem-solving abilities. Even if you don’t give them step by step instructions, they can work out the best way forward to achieve a set goal.

They do this by following set rules and past experiences to decide the best way to complete a task.

This makes them incredibly useful for businesses, customer support, research, and even personal productivity.

How AI agents work

an explainer of what an AI agent is and how it works for beginners and non-technical people.
Source: Google AI Agents White paper 2024

You can seen an example of this in the image above taken from Google’s white paper on AI agents.

In this scenario, an agent helps a user plan, find, book and check-in for a flight.

The agent has access to all the necessary tools and reasoning power to complete this on behalf of the human. You can see me build something similar for HR onboarding in this demo.

AI agents are still evolving, they’re already transforming how we interact with technology. For now, just think of them as the digital teammates working behind the scenes to get things done!

Examples of AI agents in action

AI agents are becoming part of our daily lives, wether you’re aware of it or not is another question.

They perform tasks that range from the mundane to the complex.

Two notable, and easily accessible to every one, examples are OpenAI’s “Operator” and Anthropic’s “Claude” with its “computer use” feature.

OpenAI’s Operator

Operator is an AI agent developed by OpenAI that can autonomously navigate the web to perform tasks on your behalf.

I get that sounds both odd and spooky.

It interacts with websites much like you and I would by clicking, typing, and scrolling to accomplish various objectives.

Operator can fill out forms, book travel arrangements, or even create memes by remotely interacting with a web browser (a big use case for me). This allows it to handle tasks such as purchasing groceries or filing expense reports, and streamlining processes that typically require manual input.

Just think, to never have to go searching for bananas on your local grocery app again, what a time to be alive.

Computer Use with Claude

Anthropic’s AI model, Claude, has introduced a feature known as “computer use”.

Bit of a boring name, but you gotta start somewhere,

As you’ve (probably) guessed by the name, this enables Claude to operate a computer just like we would.

Again, all the functionality that Operator has like filling out forms, ordering food, or managing emails autonomously. It has raving fans already as as Asana, Canva, and DoorDash are exploring ways to integrate this feature into their workflows.

Maybe the end of the trusty mouse and keyboard is closer than we think.

In Sum

Agents are here as the next level of meaningful use of generative AI technology.

They serve a specific purpose in the ecosystem of AI-powered tools at our disposal. As always, if you’ve found this helpful, please consider sharing it wherever you hang out online.


Before you go… 👋

If you like my writing and think “Hey, I’d like to hear more of what this guy has to say” then you’re in luck.

You can join me every Tuesday morning for more tools, templates and insights for the modern L&D pro in my weekly newsletter.

Categories
Learning Strategy

How 4,000 L&D Teams Are Creating Meaningful Business Value in 2025

Let’s be honest, we get a lot of stick in the L&D industry.

Senior execs query what we do and how we provide value almost weekly. CFOs are chomping at the bit to cut our budgets in half, and middle managers think we’re just delivering ‘nice to have and fun experiences’ and believe they can do it better for their teams.

Who knows, maybe they’re right?

90% of the time, I believe they’re wrong.

That’s not to say I think they’re liars or anything. I just think they’re misinformed and aren’t clear on how their local L&D team is delivering value.

The problem is we’re not so great at defining the value we bring to organisations.

If we want the narrative and perceptions to change, we need to be clear and compelling on how we deliver value every year. I understand this is a ‘captain obvious’ statement to make.

So, I thought, why not ask the talented 4,500 readers of my newsletter about the areas they’re focusing on in 2025 to drive value for their organisation.

The killer question, data collection and analysis

Since November 24, I’ve run a one-question survey through the newsletter.

It’s closed as of last week. The only question I asked was “What areas do you think L&D teams should focus on to drive value in 2025, and why?”

I’ve had thousands of responses.

Analysing this was no easy task, as you can imagine. I’ve read a lot of the comments, but I can’t read them all. So, as you might have guessed, I turned to AI for some help. Data analysis is a great use case for AI collaboration, imo.

Over a course of a week, I’ve analysed, thought deeply and categorised thousands of comments into key themes.

I’m sharing the top 3 key themes that emerged with you today, along with my thoughts and valuable comments from respondents.

These are what I look at as 3 ways L&D teams plan to deliver value for businesses in 2025.

As always, context is everything. Our industry is huge, and while I have a few thousand responses as part of this survey, it won’t represent everyone’s specific culture, context and constraints.

Take these results as a pulse of what fellow pros are doing to drive value, and perhaps, let it be a source of inspiration for you to get clear on how you’re delivering value to your business this year.

The Top 3 Focus Areas for L&D in 2025

An image showing how 4,00 L&D teams are creating meaningful business value in 2025.

1. Leverage and humanise AI for work

Generative AI is being touted as a transformative opportunity for L&D and education, particularly in realising the ultimate dream of true personalised learning.

You knew that already, but just in case.

What warmed my little black heart about the comments on AI, was how few mentioned using it for more content. I like to think my constant parading about just using AI to create more (and often sub-par) content, which delivers little value is rubbing off on you. But, I also know you’re a smart cookie, so you have more wisdom than most in the industry.

If creating more content wasn’t on the mind, what was?

I’m happy to say the majority of comments focused on people learning how to use AI intelligently themselves and supporting their workforce to do that. Plus, I discovered repeat mentions of humanising AI for work, which feels incredibly valuable.

As one respondent shared: “I’m focused on enabling the use of AI and learning where it’s relevant rather than just being a buzz word. Conversations with senior IT stakeholders to get it moving. Present business cases. Address the barriers. Get the business to commit. Help people to learn where it benefits.”

Another highlighted the smart move to support humans to hone their craft with human skills alongside expanding capabilities with AI, or as they shared: “In a world where possibilities are endless, L&D should focus on prioritising humans alongside AI.”

In sum: What came through was a strong theme that a large portion of you are focused on not just how to leverage these tools for work, but helping the human find their place too.

2. Building the right skills for the modern world

One thing I never find helpful with the usual industry drool of “x priorities for this year” is the lack of specificity.

For example, many will list ‘Upskilling and Reskilling’ as a priority, but list nothing of what skills or why. I want to avoid this in my own insights from the survey comments. So, we’re going to be specific.

As you can imagine, skills or something skill-based related was mentioned A LOT.

We’ll focus on exactly what skills were mentioned in a moment, but what I can say is the overall theme of these comments focused on helping people build the right skills to navigate the modern world, not more skills.

There was a strong sense in responses that too much time is wasted on skills that are dictated by misinformed leadership and offer little real-world impact.

Again, probably from my influence of mentioning it every other week, many responses highlighted digital skills as a priority: “Digital skills – we’re at a time where we have vast differences in basic digital skills and those gaps only seem to be getting wider.”

Of course, AI literacy was mentioned several times as a priority skill, and we shouldn’t be surprised by this.

Another two skills that crept up many times were both effective communication (heavy on the effective) and the family of metacognitive skills with critical thinking and problem solving. I can’t help but think these are being driven by what teams are seeing on the ground with behaviour change with AI tools.

As one respondent superbly put it with communication:

“In a world full of uncertainty and ambiguity our brains are desperate to find some clarity. With the rise of social media and ever shorter modes of communication (reels, tik tok), most of us are less and less able to communicate well, or distil our thoughts into comprehensive structures that can easily be explained to others. Shorter attention spans mean we also don’t listen (active listening) as well as we used to. I’ve received a lot of “apparently” different requests for learning projects/interventions. When I try to dissect what the underlying theme is, it almost always boils down to how well people communicate – whether it’s about a line manager role, commercial role, senior leadership role, technical role. Not to mention that those who are effective communicators are also the ones who benefit most from AI – those who prompt the best are essentially communicating clearly with their AI tool of choice.”

Such a wonderful insight.

And another great note from this respondent on developing those human skills: “We’re focusing on meta cognition – helping them understand how they think, being able to problem solve by recognising what they don’t know so they can fill in the gaps. Practicing curiosity and thinking creatively – by creatively I mean the ability to problem solve.”

If we’re to sum up these priority skills, it looks a little like this:

  • Digital skills
  • AI literacy
  • Human skills – thinking, communicating, problem-solving etc

A pretty strong focus, imo.

3. Aligning Learning with Business Impact

This theme should surprise no one.

It occupies many of the ‘top x priority lists’ of industry lists for as long as I’ve been in the industry. So, it seems we’re still not getting it right!

On the surface, the message here is simple: Do things that benefit your business and you’ll create value.

Of course, it’s more complicated than that (isn’t it always).

I received the most comments on this theme, so I can see the passion that burns through so many of you when it comes to this. I found this theme was multi-layered with comments on showing impact, how L&D is integrated across a business and how we define significant challenges rather than taking one leaders word for it.

One respondent put it best as they shared:

“Starting with the problem to solve and really understanding it before jumping in with solutions! There are so many examples, from standard ‘mandatory’ training, to inspirational webinars to use of AI. We need to take a HUGE step back, pause and look at what the needs really are and how best to solve them. It’s so easy to get lost in all the day-to-day ‘to dos’ but we can be so much more efficient with a little better understanding of context / problem.”

Another recommended to align with the business, you must know it well, and I couldn’t agree more: “The focus should be whatever is the top business challenge facing their organisation. This requires them to actually go learn the business of their business.“

One of my first rules of L&D onboarding is always to know how your company makes money, otherwise, you can’t really impact performance.

This comment on L&D’s organisational alignment as a means of impacting the business got me thinking too: “L&D should be integrated into the business strategy, not function as a standalone entity.”

I don’t know many companies that consider L&D as a strategic imperative. Not the function in the business itself, anyway. Almost all leaders I meet with are clear on the benefits of improved learning and performance, yet they don’t see that coming from one department like L&D. Instead, they see it as a somewhat shared focus across every team.

While that’s lovely to think of, I always believe you need some kind of sherpa to lead the way.

Standout comments

Obviously, I can’t share every single comment.

Here’s a few more I didn’t include above, but certainly provoked deep thinking while writing this analysis:

  • In a world where possibilities have multiplied thanks to AI, it has become harder to say, “We’ll do this one thing and get it right.” There’s always a temptation to experiment, to test thousands of new tools. However, sometimes the “right” approach is to focus on that one “apple pie made with grandma’s recipe” and execute it properly—respectfully, with consideration for humans, listening to them, and understanding their development concerns.
  • Being able to measure the impact L&D has in the workplace and highlight is impact to show the value. Do not be an order taker- ask what is the problem the business is trying to solve? It may not be learning 🙂
  • Address significant business problems! I often see learning getting excited by the novelty of certain solutions and losing touch with the value release / relevance of their products
  • Develop solutions to help these employees achieve their objectives, as much as possible away from training and towards whatever the most effective solution can be (software, automation, repositories, aides, etc).
  • Behaviour/ performance improvement. Why? Because if there is no improvement, then the learning is nothing more than information provided.

Final thoughts

There you have it, my fellow learning nerd.

Some food for thought from our community. While there is never only ‘one way’, I hope this gives you a view of what the industry is thinking and even inspires how you’re driving value across your business this year.


Before you go… 👋

If you like my writing and think “Hey, I’d like to hear more of what this guy has to say” then you’re in luck.

You can join me every Tuesday morning for more tools, templates and insights for the modern L&D pro in my weekly newsletter.

Categories
Learning Strategy

Set Principles, Not Goals To Navigate Life

No year sounds more Blade Runner-esque to me than 2025.

Each year, we quickly find ourselves deep in one of the biggest human rituals of the year.

You know what I’m talking about – New Year’s Resolutions.

For the record, I think they’re a cup of sugar, honey, ice and tea (figure that one out). Plus, for whatever reason, companies decide that it’s also a good time for performance reviews and mass goal-setting exercises.

Of course, nothing can be better than returning to work after the festive season to have your performance rated. It’s practically the delayed Christmas present no one wants.

As you’ve most likely guessed, I’m not a resolutions or goals type of guy.

New Year’s resolutions are an age-old tradition.

They date back to 4,000 years ago. The ancient Babylonians are thought to have been the first people to make New Year’s resolutions.

Sadly, by February, most New Year’s goals/resolutions are nothing more than forgotten bullet points. In fact, a whopping 92% of people fail to reach their new year goals.

We all know the same people who set the same resolutions each year and still feel no closer to those changes 10 years later.

The non-obvious prison of goals and resolutions

Before anyone grabs their pitchforks and fire, I’m not saying goals are awful.

Every tool has its time and place. If you want to use goals for work, life and your career, that’s great. What I’m offering is an alternative to the status quo. Context is key with everything, so do what works for you.

With that out of the way, here’s why I’m not a big fan of goals and resolutions:

  • They often force a success or fail mentality
  • They prioritise immediate and definitive outcomes over enduring habits
  • For the most part, they’re quite rigid. Life changes, and as such, goals must too
  • 90% of people don’t recognise their starting place, nor the environment, mindset and motivators needed to achieve these

That’s my case to you.

So, what do I THE GOAL HATING DEMON do instead?

I do two things:

  1. A yearly life review
  2. Revisit and update my principles.

It’s not for everyone, but this might save you from the tyranny of prison that goals can create.

Ron Burgundy What GIF

Do a review

We’re so quick to set goals for a new year that we never consider what has passed.

I’m guilty of this.

I’ve never been one to indulge myself in wins. You might call me a ‘and onto the next one’ kinda guy. I like to think it’s stoic.

Perhaps a better word than ‘review’ would be round-up.

I’m not reviewing life like a performance review would, but rather recognising what has been. Think of it like a Spotify Wrapped but for life moments of the last 12 months.

This roundup will form the foundation of what you want to build in the year ahead.

I like these because they help build a broad picture with multiple data points. Most people set goals/resolutions based on ambitions that are not backed by data.

No one person can know where to go next if they don’t recognise where they’ve been.

These reviews help me with both my sanity and avoiding recency bias. Until I did my latest review last week, I’d convinced myself that 2024 was just a ‘meh’ year for me.

But spending the time to see all the moments laid out in front of me, gave me so many ‘ah that was a good thing’ notes.

It’s funny how that happens.

How can you know where to go next if you don’t know where you’ve come from?

How to do your review

  1. Grab a piece of paper or open a word document, divide the page into three columns. Now label one – What went well? The second: What did I enjoy? And the last as: What can I work on?
  2. Now spend 30 minutes reviewing the last 12 months. Place the thoughts that come into your head in each column.
  3. Once you’ve completed this, make sure (and this is the really important bit) to read all of your responses in depth to appreciate everything you’ve noted.
  4. The final step is to look over your what can I work on column. Take the final part of your reflection session to produce the 3-5 top things you want to work on in the year ahead.

Your answers don’t need to be complicated.

This isn’t an EOY review for work. This exercise aims to understand your starting point for the year ahead.

Goals often fail because they’re not personalised to where you are right now. This is why many fall down in the second week of the yearwe simply ask too much too soon.

A common example of this is when people want to improve their physical fitness.

Let’s say person x wishes to improve their physical fitness this year, great, so what do they do?

In my approach, they would review their starting point by exploring what’s happened over the past 12 months.

  • What physical activities have you been doing?
  • How many times a week do you do these?
  • Do these supplement your lifestyle?

These are important points to review before building plans for the next 12 months.

Let’s say they work out twice a week.

A 3rd session might be a logical next step if it suits their current lifestyle.

Sadly, this is not the approach many of us take.

Too many come from a place of having no historical physical practice and jump into a gruelling body and soul-crushing routine of hitting the gym 5-6 times a week.

They think they’ll become that ‘ripped actor’ in just a few weeks.

But they’re wrong. Instead, they run themselves into the ground, and those goals/resolutions are dead by the second month of 2025.

Setting principles, not goals

Sooo the controversial bit.

Instead of huge lists of goals, I build, revisit and refresh an annual set of principles. Again, this isn’t for everyone, so don’t feel pressured to use it if it doesn’t work for you.

Context, friend. Everything is about context (that might be my word of 2025 already).

I use principles to shape and guide my behaviour, reasoning and decisions across my business, finances, wellbeing and more. I thrive in a framework of principles that encourage me to do the right things consistently rather than chasing defined endpoints.

A lot of this comes down to personal motivation. Principles motivate me more than goals.

FYI, a quick definition of principles – yes, I asked ChatGPT:

principle is a fundamental truth, belief, or proposition that serves as the foundation for a system of behaviour, reasoning and understanding. They act as guiding rules or standards to shape decisions, actions, and judgments across various contexts.

Why principles?

I look at principles as guiding frameworks.

Rather than fixed targets (goals), they serve as touchstones that influence actions and decision-making. It’s easier for them to grow with you too.

Whereas goals are more focused on ‘what you want to do,’ principles are about who you want to be.

As an example, I could set a goal of “read 5 books this year”, which is never going to happen btw, or set a principle like ‘Dedicate time to exploring new knowledge and applying it meaningfully’.

Get what I mean?

How to craft your principles

If you’re interested in crafting your own set of principles for 2025, I look at this in 5 steps:

  1. Reflect/establish your values
  2. Define commitments
  3. Keep them visible
  4. Don’t be afraid to change
  5. Use them daily

Let’s unpack these in a little more detail.

1/ Establish your values

This is never an easy task.

I always hated being asked this one when I was younger. For some reason, age has made it easier to define.

Principles should reflect your personal values, not external expectations.

A simple way to approach this is by identifying what truly matters to you.

2/ Define commitments

Here we translate those values into guiding principles.

We’re not in the business of confining ourselves to a rigid goal.

As an example, instead of saying “I’m going to exercise five times a week for 52 weeks of the next year”, reframe this to a principle of “I’m going to prioritise daily movement and healthier choices”.

Subtle and small but enduring.

3/ Keep them visible

Principles aren’t something you write on a performance review submitted on an HR platform that you don’t see till this time next year.

They’re living reminders, not ideas you write once and forget.

Keep them top of mind by placing them in visible spots. I have mine on a chalkboard next to my desk, and in a notes app on my phone.

4/ Don’t be afraid to change

Life changes, and so should your principles.

Goals have a win or lose mentality, whereas principles are more aligned with how life plays out. If life priorities have changed, then don’t be afraid to adapt your principles.

You can do this with goals too.

There’s no need to be trapped by them.

5/ Use them daily

Like most things in life, principles aren’t much use if you don’t use them.

They guide not just what you do but how you approach decisions.

When faced with a choice, ask: “Which option aligns most with my principles?” If priorities conflict, let your principles clarify what matters most.

[P.S. You can get my thoughts on making goal setting really work with some strategies you won’t find as part of the status quo].

📝 Final thoughts

Look, none of this is easy.

It’s not a magic potion, either. It’s an alternative to the norm, and if you’ve been hitting brick walls with goals, it might be worth a look.

Life is never about perfection.

Being consistent and intentional is the best that each of us can do.

As always, these are strategies that work for me. Context is key in everything. Principles won’t be for everyone, I know that.

No matter your method, I hope we can come back this time next year and share our stories.

In sum:

  • Don’t chase the New Year high
  • Adapt and evolve
  • Leverage the environment and motivators unique to your context

Before you go… 👋

If you like my writing and think “Hey, I’d like to hear more of what this guy has to say” then you’re in luck.

You can join me every Tuesday morning for more tools, templates and insights for the modern L&D pro in my weekly newsletter.

Categories
Learning Strategy

How To Actually Achieve Your Goals in 2025

We’re often told if we want to achieve our dreams, we just need to set some goals.

But is it really that simple?

While I’ve shared my approach with utilising principles instead of goals for my performance, this doesn’t mean goals are bad.

They’re a tool, and depending on the environment, goals can be useful. I can’t challenge the status quo of goal setting without doing my research on the pitfalls.

Below is a short round-up on what I uncovered and how you (if you choose to use goals) can make goal setting really valuable.

You need more than motivation

According to research, a whopping 92% of people fail to reach their new year goals.

That’s a lot of people not achieving what they set out to do. So, what’s the problem?

Well, it turns out that motivation alone isn’t always enough.

Sure, it’s great to be fired up and ready to take on the world, but what happens when that initial burst of motivation wears off? That’s where follow-through comes in.

Peter Bregman wrote an article for HBR where he suggests that the real issue is not motivation, but follow-through.

And he’s right, to a certain extent. You can be motivated all you want, but if you don’t follow through on your commitments, you’re not going to achieve much.

Introduce a little anarchy

Not everyone is motivated by the same things.

Some people are all about positive goal setting, while others are more motivated by the fear of missing out or the consequences of not taking action.

I fall into the category of motivation by fear of what I don’t want in life (which is something I learnt from Tim Ferriss in his fear-setting talk).

(Get more detail from Tim on his thinking on this topic)

This thinking stems from the concept of loss aversion.

This fancy psychological concept suggests that we’re more motivated by the fear of losing something than the prospect of gaining something. In other words, we’re more likely to take action to avoid a negative outcome than to pursue a positive outcome.

So, you’re saying I should be driven by fear?

Well, it means that setting fears instead of goals might be more effective for some people.

When we set goals, we tend to focus on the outcome we want to achieve. And while that can be motivating in the short term, it can also create anxiety and stress if we’re not making progress as quickly as we’d like.

Setting fears, on the other hand, allows us to focus on the consequences of not taking action. It might sound a bit negative, but it can actually be a really powerful motivator for some folks.

For example, let’s say you’re trying to save money.

Setting a fear of not being able to pay your bills or having to work longer hours might be more effective than setting a positive goal of achieving financial freedom.

Alternative approaches to the status quo that will enable you to actually achieve your goals in 2025.

An adaptable goal setting formula

Having spent over a decade helping people set goals for personal and professional development. I have a long list of case studies of the good, bad and ugly.

What’s key is building an approach specific to you.

Cookie-cutter templates are great as a standing point, but it’s your job to mould them to your unique style.

To achieve our goals, we need:

  1. The right environment
  2. The right mindset
  3. Specific motivators

Consider these the next time you’re thinking about setting goals for yourself.

It’s not enough to simply write them down and hope for the best.

Instead, focus on creating an environment that supports your efforts, and adapt your approach as needed.

Final thoughts

Look, none of this is easy.

It’s not a magic potion, either. It’s an alternative to the norm, and if you’ve been hitting brick walls with goals, it might be worth a look.

Life is never about perfection.

Being consistent and intentional is the best that each of us can do.


Before you go… 👋

If you like my writing and think “Hey, I’d like to hear more of what this guy has to say” then you’re in luck.

You can join me every Tuesday morning for more tools, templates and insights for the modern L&D pro in my weekly newsletter.